Conditions d’utilisation

Terms of Service – Livingelm
Last Updated: February 28, 2025

Welcome to Livingelm. These Terms of Service ("Terms") govern your access to and use of our website and services. By using our site or purchasing from us, you agree to be bound by these Terms.

Please read them carefully before using our site. If you do not agree, you may not access the website or use any of our services.

1. Overview

This website is operated by Livingelm, registered in the Netherlands. By using our site, you engage in our "Service" and agree to comply with these Terms, including any additional policies linked herein.

We reserve the right to update or modify these Terms at any time. Continued use of the site after any changes constitutes acceptance of those updates.

2. Online Store Terms

  • You must be at least the age of majority in your location to use this site

  • You may not use our products for illegal or unauthorized purposes

  • You must not transmit any viruses or malicious code

  • Any violation may result in immediate termination of service

3. General Conditions

  • We reserve the right to refuse service at any time

  • Content you provide may be transferred unencrypted across networks (excluding payment data, which is always encrypted)

  • You agree not to reproduce, duplicate, or exploit any part of the Service without our written consent

4. Accuracy of Information

  • We are not responsible for any inaccuracies on the site

  • Information may be outdated or incomplete

  • Reliance on such information is at your own risk

5. Modifications to Services or Prices

  • Product prices may change without notice

  • We may modify or discontinue any part of the Service at any time

  • We are not liable for any changes or interruptions

6. Products or Services

  • Some products may be available exclusively online and have limited quantities

  • Colors and images may not display accurately on all screens

  • We reserve the right to limit sales by region or quantity

  • Products are subject to our Return Policy

7. Billing & Account Information

  • We may refuse or cancel orders at our discretion

  • You must provide accurate and up-to-date billing and account information

  • For full refund terms, visit our Return Policy

8. Optional Tools

We may offer access to third-party tools on an "as is" basis. Use of these tools is at your own risk, and we assume no liability related to them.

9. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content, policies, or accuracy. Please review their terms before using their services.

10. User Submissions

By submitting feedback, suggestions, or ideas, you agree we may use them freely without compensation. You are responsible for ensuring your comments do not violate any rights or laws.

11. Personal Information

Your personal data is handled according to our Privacy Policy and GDPR regulations.

12. Errors and Inaccuracies

We may correct any errors in product details, pricing, or availability at any time without prior notice—even after you place an order.

13. Prohibited Uses

You are prohibited from using the site to:

  • Violate any laws or third-party rights

  • Spread malware or spam

  • Collect personal data of others

  • Interfere with the security of the site or related systems

Violations may result in termination of access.

14. Disclaimer of Warranties

The site and services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

15. Limitation of Liability

To the maximum extent permitted by law, Livingelm is not liable for any damages arising from your use of the site, including lost profits, lost data, or incidental damages.

16. Indemnification

You agree to indemnify and hold Livingelm harmless from any claims or liabilities resulting from your breach of these Terms or violation of any laws.

17. Severability

If any provision of these Terms is found to be unlawful or unenforceable, it shall not affect the validity of the remaining provisions.

18. Termination

You may terminate these Terms at any time by ceasing use of our site. We may terminate your access if you violate any part of these Terms.

19. Entire Agreement

These Terms, along with our posted policies, constitute the entire agreement between you and Livingelm.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands.

21. Contact Information

Livingelm
📧 Email: support@livingelm.com
📍 Address: Groningen, Netherlands
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Netherlands Time)

22. Personal Data Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your personal data

  • Restrict data processing

  • Data portability

  • Object to processing

To exercise these rights, please contact us at: support@livingelm.com

23. Shipping and Delivery

  • Expected shipping times: 3–7 business days within the Netherlands, 5–14 business days for other countries

  • Shipping costs are calculated at checkout

  • We are not responsible for delays due to customs or circumstances beyond our control

24. Return and Exchange Policy

  • Return period: 14 days from receipt date

  • Products must be in original condition

  • Return shipping costs are the customer’s responsibility unless the product is defective

  • Customized or personalized products cannot be returned

To initiate a return, contact us at: support@livingelm.com

25. Product Categories and Specifications

Our products include but are not limited to:

  • Home & Garden: Furniture, decor, gardening tools, outdoor accessories

  • Car Accessories: Interior and exterior automotive tools and upgrades

  • Bed & Living Room: Bedding, pillows, comfort items, furniture

All products include manufacturer specifications and warranty details where applicable.

26. Quality Assurance

  • We strive to provide accurate product descriptions and images

  • Minor variations in color, size, or appearance may occur

  • Products are sourced from reputable suppliers and manufacturers

  • Quality issues should be reported within 7 days of receipt

27. Customer Service

We are committed to excellent support:

  • Response time: Within 24 hours for all inquiries

  • Support languages: Multilingual support for global customers

  • Dedicated help for order tracking, returns, and product questions

For assistance, email us at: support@livingelm.com