Información de contacto

Contact Us – Livingelm

Your satisfaction is our priority. If you have any questions, concerns, or need assistance, we're here to help!

📧 Email Support

For any inquiries, reach out to us at:
support@livingelm.com

We aim to respond within 24 hours during business hours.

Common Inquiries We Handle:

  • Order status and tracking

  • Product information and specifications

  • Shipping and delivery questions

  • Returns and exchanges

  • Technical support

  • Bulk orders and business inquiries

  • General customer service

📍 Mailing Address

Livingelm
Hyadenpad 101
9742 XN Groningen
Netherlands

For returns and official correspondence

⏰ Support Hours

Monday–Friday: 9:00 AM – 5:00 PM (CET)
Weekends: Limited email response – we’ll reply first thing Monday morning
Public Holidays: Closed

🚀 Quick Response Tips

To help us assist you faster, please include:

  • Your order number (if applicable)

  • A detailed description of your question or issue

  • Product name or SKU (for product-related inquiries)

  • Photos (for damage claims or product issues)

🌍 International Customers

We proudly serve customers worldwide. While our main support hours follow the CET timezone, we respond to all inquiries within 24 hours, regardless of your location.

📦 Order-Related Support

Need to:

  • Track your order?

  • Modify your shipping address?

  • Cancel an order?

  • Report a problem?

  • Request a return?

Email us at support@livingelm.com with your order details, and we’ll take care of it promptly.

💼 Business & Wholesale Inquiries

Interested in bulk orders or becoming a business partner? We offer special pricing for:

  • Retailers

  • Bulk purchasers

  • B2B customers

  • Wholesale accounts

Contact us at support@livingelm.com
📩 Subject: BUSINESS INQUIRY

🔄 Returns & Exchanges

Need to return or exchange a product? We've made it simple:

  1. Email us at support@livingelm.com

  2. Include your order number and reason for return

  3. We’ll provide return instructions and shipping labels

  4. Send the item back

  5. Receive your refund or replacement

For more details, please refer to our Return Policy

💡 Feedback & Suggestions

We love hearing from our customers! Share your thoughts, reviews, or suggestions at support@livingelm.com
Your feedback helps us improve!

🛡️ Privacy & Security

Your privacy is important to us. All communications with our team are kept confidential, and we never share your personal data without your consent.

🤝 Thank You for Choosing Livingelm!

We're committed to providing excellent service and a smooth shopping experience. Whether you're a first-time visitor or a loyal customer — your satisfaction is our top priority.

Let us know how we can assist you today!

✅ Quick Contact Summary

  • 📧 Email: support@livingelm.com

  • 📍 Address: Hyadenpad 101, 9742 XN Groningen, Netherlands

  • ⏰ Hours: Monday–Friday, 9 AM – 5 PM (CET)

  • ⚡ Response Time: Within 48 hours